A fully integrated HIPAA-compliant platform built for IDD/Medicaid agencies — 13 modules, real-time EVV, AI risk scoring, and multi-state compliance in one unified system.
Every module is purpose-built for the realities of HCBS operations — from real-time EVV maps to AI-powered risk scoring to Medicaid claims dashboards.
Live GPS visit map, EVV compliance rate, and a real-time visit feed showing every active DSP — all on one dashboard.
Active visits, pending claims, open risks, and compliance rate — always current, always accessible from the main dashboard.
Every consumer receives a real-time recoupment risk score. Red flags surface before claims are submitted — not after an audit arrives.
InsightAI doesn't just score — it tells you exactly what to fix, with actionable recommendations tied to specific documentation gaps.
Total billed, paid, pending, and denied — with trend lines and denial breakdowns so billing staff know exactly where revenue is being lost.
Every active authorization shows current utilization against approved units — preventing over-billing and triggering re-auth alerts automatically.
The CareEVV mobile app gives DSPs a clean, fast interface for GPS check-in, visit notes, and medication recording — works offline too.
Six risk assessment categories link directly into care plans, with a step-by-step approval chain that locks the final version for audit.
AcuityCore consolidates 13 purpose-built modules into a single, unified HCBS operations platform — from billing to behavioral risk assessments to encrypted email.
Every feature added in AcuityCore v5 was designed as foundational platform infrastructure — not an optional module, but a standard capability for every agency.
Real-time push notification delivery across APNs (iOS), Firebase Cloud Messaging (Android), and WebSocket for browser-based staff alerts. Actionable notifications with deep-link routing.
End-to-end HIPAA-encrypted email built on AWS SES with BAA coverage. Every message is audit-logged, encrypted at rest with AWS KMS, and tracked for delivery compliance.
Hardware-grade authentication with FIDO2 passkeys, TOTP time-based codes, and Azure Active Directory SSO. Zero-password options for agencies enforcing phishing-resistant access.
Platform-wide HIPAA compliance framework covering data encryption (AES-256, TLS 1.3), role-based access, ePHI audit trails, BAA management, and breach notification workflows.
Full white-label branding for every agency. Custom logo, color palette, typography, and subdomain. Your consumers and staff see your brand — not ours.
Proprietary recoupment risk scoring (0–100) powered by Azure OpenAI. Surfaces patterns across billing, documentation, and care plan data to flag audit exposure before it becomes a liability.
AcuityCore is built on production-proven cloud infrastructure with row-level security, immutable audit ledgers, and HIPAA-compliant data isolation at every layer.
AcuityCore was engineered from the ground up for the compliance requirements of IDD/Medicaid agencies operating under Medicaid HCBS waivers.
See how AcuityCore can streamline compliance, billing, EVV, and care planning for your IDD/Medicaid agency in a personalized demo.