Powered by AcuityCare

Precision Infrastructure
for Intelligent Care.

A fully integrated HIPAA-compliant platform built for IDD/Medicaid agencies — 13 modules, real-time EVV, AI risk scoring, and multi-state compliance in one unified system.

✓ HIPAA ✓ SOC 2 Type II AI Powered iOS · Android · Web FIDO2 / MFA
AcuityCore Platform · v5
13 Integrated Modules
🛡
CompliCore
📍
CareEVV
💊
MedLogic
🤖
InsightAI
💳
BillingCore
📋
PlanBuilder
⚠️
RiskCore
🔒
HIPAAShield
Active Waiver Types 1915(c) · CES · PASSE
Plan Types Supported NCTP · MMP · PBSP
Data Encryption AES-256 · TLS 1.3
13
Integrated Modules
3
Plan Types
2
Mobile Platforms
HIPAA
Compliant
SOC 2
Type II Certified
MFA
FIDO2 + TOTP
EVV
Real-Time
Platform in Action

See AcuityCore at work

Every module is purpose-built for the realities of HCBS operations — from real-time EVV maps to AI-powered risk scoring to Medicaid claims dashboards.

AcuityCore main dashboard showing active visits map, EVV compliance rate 98.2%, real-time visit feed, and daily volume chart
📍
Real-time Visit Intelligence

Live GPS visit map, EVV compliance rate, and a real-time visit feed showing every active DSP — all on one dashboard.

📊
KPI Command Center

Active visits, pending claims, open risks, and compliance rate — always current, always accessible from the main dashboard.

InsightAI dashboard showing recoupment risk score of 73, consumer risk table with color-coded scores, and top risk factors bar chart
🎯
0–100 Risk Scoring Per Consumer

Every consumer receives a real-time recoupment risk score. Red flags surface before claims are submitted — not after an audit arrives.

🤖
AI-Generated Action Recommendations

InsightAI doesn't just score — it tells you exactly what to fix, with actionable recommendations tied to specific documentation gaps.

BillingCore claims dashboard showing $287,450 total billed, monthly revenue trend, claims queue, denial reasons pie chart, and prior auth utilization
💳
Full Revenue Cycle Visibility

Total billed, paid, pending, and denied — with trend lines and denial breakdowns so billing staff know exactly where revenue is being lost.

🔄
Prior Auth Utilization Tracking

Every active authorization shows current utilization against approved units — preventing over-billing and triggering re-auth alerts automatically.

PlanBuilder web interface showing care plan with risk assessments and approval workflow alongside the CareEVV mobile app with GPS check-in
📱
Mobile-First for Field Staff

The CareEVV mobile app gives DSPs a clean, fast interface for GPS check-in, visit notes, and medication recording — works offline too.

Structured Approval Workflows

Six risk assessment categories link directly into care plans, with a step-by-step approval chain that locks the final version for audit.

Platform Modules

Every tool your agency needs, fully integrated

AcuityCore consolidates 13 purpose-built modules into a single, unified HCBS operations platform — from billing to behavioral risk assessments to encrypted email.

🛡️
Compliance
CompliCore
Compliance & audit management with multi-state rule enforcement, audit trail logging, and real-time regulation updates.
⚙️
Operations
WaiverOps
Waiver operations management covering 1915(c), CES Waiver, and PASSE programs with automated eligibility workflows.
📍
Visit Verification
CareEVV
Real-time geo-validated Electronic Visit Verification with offline capability, supervisor exception workflows, and Medicaid-compliant data export.
💊
Medication
MedLogic
End-to-end medication management with eMAR, refill tracking, interaction alerts, and regulatory documentation aligned to each consumer's MMP.
⚠️
Risk Management
RiskCore
Six-type risk assessments: Health & Safety, Behavioral, Medication, Environmental, Elopement, and Falls — tied directly to care plans.
📋
Care Planning
PlanBuilder
Unified NCTP and MMP plan authoring with collaborative editing, outcome tracking, and version-controlled approval workflows.
🗺️
Regulatory Library
StateRules
Multi-state compliance library that automatically applies state-specific billing codes, documentation standards, and waiver requirements.
💳
Revenue Cycle
BillingCore
Full revenue cycle management with Medicaid claim submission, remittance reconciliation, denial management, and payer-specific rules.
👥
Family Portal
EngageCore
Consumer and family engagement portal providing real-time access to care plans, visit logs, medication records, and secure messaging.
🔗
Interoperability
ConnectCore
FHIR-compliant interoperability layer enabling seamless data exchange with EHRs, state systems, and health information exchanges.
🔔
Notifications
NotifyCore
Push notification engine supporting APNs (iOS), FCM (Android), and WebSocket for real-time in-app alerts — new in v5.
📧
Secure Email
MailCore
HIPAA-encrypted email via AWS SES with end-to-end encryption, BAA-covered delivery, and full audit logging — new in v5.
🔐
Authentication
AuthCore
Multi-factor authentication with FIDO2 passkeys, TOTP, and Azure AD SSO integration — HIPAA-compliant access control — new in v5.
🎨
White Label
BrandCore
Custom agency branding with logo, color palette, and domain white-labeling — deliver a fully branded experience to your consumers and staff — new in v5.
Version 5 Highlights

New in v5: Core infrastructure, not add-ons

Every feature added in AcuityCore v5 was designed as foundational platform infrastructure — not an optional module, but a standard capability for every agency.

🔔

NotifyCore — Multi-Channel Push

Real-time push notification delivery across APNs (iOS), Firebase Cloud Messaging (Android), and WebSocket for browser-based staff alerts. Actionable notifications with deep-link routing.

📧

MailCore — HIPAA Encrypted Email

End-to-end HIPAA-encrypted email built on AWS SES with BAA coverage. Every message is audit-logged, encrypted at rest with AWS KMS, and tracked for delivery compliance.

🔐

AuthCore — FIDO2 + SSO

Hardware-grade authentication with FIDO2 passkeys, TOTP time-based codes, and Azure Active Directory SSO. Zero-password options for agencies enforcing phishing-resistant access.

🛡️

HIPAAShield — Full Compliance Framework

Platform-wide HIPAA compliance framework covering data encryption (AES-256, TLS 1.3), role-based access, ePHI audit trails, BAA management, and breach notification workflows.

🎨

BrandCore — Agency White Labeling

Full white-label branding for every agency. Custom logo, color palette, typography, and subdomain. Your consumers and staff see your brand — not ours.

🤖

InsightAI — Azure OpenAI Risk Engine

Proprietary recoupment risk scoring (0–100) powered by Azure OpenAI. Surfaces patterns across billing, documentation, and care plan data to flag audit exposure before it becomes a liability.

Technical Architecture

Enterprise-grade infrastructure, built for scale

AcuityCore is built on production-proven cloud infrastructure with row-level security, immutable audit ledgers, and HIPAA-compliant data isolation at every layer.

📱
Client
iOS · Android · Web
🌐
API Gateway
AWS ALB · WAF
⚙️
Services
NestJS APIs
🗄️
Data Layer
PostgreSQL (RLS)
☁️
Cloud
AWS S3 · KMS · QLDB
NestJS REST APIs
PostgreSQL + RLS
AWS S3 + KMS
AWS QLDB Ledger
AWS SES Email
AWS ALB + WAF
BullMQ + Redis
Auth0 + Azure AD
Azure OpenAI
React Native 0.74+
Expo SDK 51+
WatermelonDB + SQLCipher
AES-256 Offline
FHIR Interoperability
APNs + FCM Push
FIDO2 + TOTP MFA
📱 iOS App
🤖 Android App
🌐 Web Portal
📧 Encrypted Email
🔑 SSO / MFA
Compliance Coverage

Built for the regulatory landscape of HCBS

AcuityCore was engineered from the ground up for the compliance requirements of IDD/Medicaid agencies operating under Medicaid HCBS waivers.

🔒
HIPAA
Full HIPAAShield framework — ePHI encryption, audit trails, BAA management, breach notification.
🏛️
SOC 2 Type II
Annual third-party audited security, availability, and confidentiality controls.
📜
1915(c) Waiver
Home and Community Based Services waiver compliance built into WaiverOps workflows.
🌿
CES Waiver
Children's Extended Services waiver program support with Arkansas-specific documentation rules.
🏥
PASSE
Provider-led Organized Care managed care organization (PASSE) billing and coordination workflows.
💼
Medicaid
Medicaid billing, claim submission, and documentation tied to state-specific payer rules via StateRules.
IDD
Intellectual and Developmental Disability documentation standards, rights protections, and NCTP workflows.
📍
EVV Mandate
21st Century Cures Act EVV compliance with geo-validated check-in/out and state-agency data submission.

Ready to modernize your agency's operations?

See how AcuityCore can streamline compliance, billing, EVV, and care planning for your IDD/Medicaid agency in a personalized demo.